Terms of
Service.

These terms govern your use of the Innovate.ENLE website and, where applicable, the provision of our services. The website is operated by Enle Business Limited, registered in England and Wales under company number [COMPANY NUMBER — to be confirmed], registered office [REGISTERED ADDRESS — to be confirmed].

By using this website you accept these terms. If you do not accept them, please do not use the site.

You may use this website for lawful purposes only. You must not use it in any way that breaches applicable law, is fraudulent, or seeks to harm or attempt to harm the site, its infrastructure or other users. We may suspend or withdraw the site at any time without notice.

The services described on this website — research, strategy, experience design, prototyping, operating model design and innovation programmes — are provided under a separate written agreement, proposal or statement of work agreed with you.

Where those documents conflict with these terms, the signed engagement document takes precedence.

Package prices shown on this website are indicative and exclude VAT unless stated otherwise. Fees for a specific engagement are confirmed in a written proposal.

Unless agreed otherwise: invoices are payable within 14 days of issue; engagements may require a deposit before work begins; and we reserve the right to suspend work on overdue accounts.

Each engagement has a defined scope. Work outside that scope will be quoted and agreed separately before it is carried out. We will not incur additional chargeable work without your written approval.

Deliverables are described in the relevant proposal or statement of work. Where a review period is specified, deliverables are deemed accepted if no written comments are received within that period.

Research findings and recommendations represent our professional opinion based on the evidence available at the time. We do not guarantee any particular commercial outcome, and a recommendation not to proceed is a legitimate outcome of an engagement.

All content on this website — text, graphics, layout and branding — is owned by or licensed to Enle Business Limited and is protected by intellectual property law. You may not reproduce it without our written permission.

Intellectual property in engagement deliverables transfers to you on full payment, except for our pre-existing methods, frameworks, templates and know-how, which remain ours and which we grant you a non-exclusive licence to use for the purposes of the engagement.

You retain ownership of all materials, data and information you provide to us. You confirm you have the right to share them with us.

Each party will keep the other’s confidential information confidential and use it only for the purposes of the engagement. This obligation survives the end of the engagement.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.

Subject to that, we will not be liable for loss of profit, loss of business, business interruption, or loss of anticipated savings; and our total liability arising from an engagement is limited to the total fees paid by you under that engagement.

Either party may terminate an engagement on 30 days’ written notice, or immediately in the event of material breach that is not remedied within 14 days of notice. On termination you remain liable for fees for work performed and commitments reasonably incurred up to that date.

These terms and any engagement are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms can be sent to hello@enle.org.